Plain-language summary: We collect only what we need to deliver our services and communicate with you. We do not sell your data. You can contact us anytime to access, update, or delete your information.
1. Who We Are
WPDeveloperHub ("we", "us", "our") is a WordPress development agency specializing in custom websites, plugins, WooCommerce stores, LMS platforms, and enterprise WordPress solutions for businesses worldwide.
Contact: contact@wpdeveloperhub.com | wpdeveloperhub.com
2. Information We Collect
We collect information in the following ways:
- Information you provide directly — name, email address, phone number, company name, and project details submitted through our contact form, email, or WhatsApp.
- Usage data — pages visited, time spent on site, browser type, device type, and referring URL, collected via analytics tools.
- Cookies — small text files stored on your device to remember your theme preference (dark/light mode) and improve site performance.
- Communications — records of emails or messages you send us, including attachments and project briefs.
We do not collect payment card details directly. Any payments are processed by secure third-party payment processors.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide project consultations
- Deliver, manage, and improve our WordPress development services
- Send project updates, invoices, and relevant service communications
- Analyze site usage to improve performance and user experience
- Comply with legal obligations and enforce our Terms of Service
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies & Tracking
Our website uses the following types of cookies:
- Essential cookies — required for the site to function (e.g., storing your dark/light theme preference).
- Analytics cookies — help us understand how visitors use the site (e.g., Google Analytics). These are anonymized and do not identify you personally.
You can disable cookies in your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.
5. Third-Party Services
We use trusted third-party services to operate our business. Each has its own privacy policy:
- Google Fonts — loads typography assets from Google's CDN. Google may collect IP address and browser data. Google Privacy Policy
- Google Analytics — website traffic analytics with anonymized IP addresses.
- WhatsApp (Meta) — if you contact us via WhatsApp, your messages are subject to WhatsApp's Privacy Policy.
- Payment processors — we use industry-standard payment gateways for invoicing. We never store card data on our servers.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:
- Contact form submissions and project communications: up to 3 years after project completion
- Analytics data: up to 26 months (per Google Analytics default)
- Cookie preference data: until you clear your browser cookies
You may request deletion of your data at any time by contacting us at contact@wpdeveloperhub.com.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request erasure of your personal data ("right to be forgotten")
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing of your data for certain purposes
- Withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, email us at contact@wpdeveloperhub.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- HTTPS encryption on all pages
- Access controls limiting who can view client data
- Secure, reputable third-party service providers
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
10. International Transfers
WPDeveloperHub operates globally. Your information may be processed and stored in countries other than your own. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
For significant changes, we will notify active clients via email.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
Email: contact@wpdeveloperhub.com
Website: wpdeveloperhub.com